Shipping Policy

Domestic Shipping
Expedited via USPS & UPS Services. USPS services run Monday-Saturday (except holidays). UPS run Monday-Friday (except holidays). For your convenience, we offer several tiers of shipping services. Please visit the USPS and UPS websites for service descriptions prior to ordering

International Shipping
Shipped via United States Postal Service. Tracking may or may not be provided with International service. ShaggyMax welcomes International orders only after a customer has read and agreed to our policy. ShaggyMax reserves the right to cancel, hold, or decline any order we deem suspect without notification. 

ShaggyMax will not be held responsible for any foreign fees incurred and said fees will be the sole responsibility of the purchaser. These fees could include, but are not limited to, duties, import fees, excise taxes, etc. In addition any packages confiscated, destroyed, or held by customs is also the responsibility of the customer. Any package returned to us by their local Customs due to non-entry into their Country will be refunded to the purchaser, less shipping and return shipping charges.


Worldwide Shipping
ShaggyMax is not responsible for inaccurate shipping addresses supplied by the customer. Any shipping dates or times provided are approximate. Conditions may arise which prevent compliance of delivery schedules. Non-delivered packages must be reported within 14 days of the purchase date.

Shipping
Shipping damage and order unsatisfied order must be reported within 72 hours of receiving order.